What We Do

Can you help me with uniform designs and ideas?
What is the difference between custom made and ready made?
Store location and trading hours?
Can I order samples?
Can I get a sizing kit?

Branding, Logo's and Artwork

Can you add logos or artwork to a uniform I buy?
How is the logo added to the garment?

Online Shopping

How can I pay for my order?
How long does it take for a product to be delivered?
How much will shipping cost?
What is the return policy?
Can I change my order once it has been made?

Manufactured Orders

What is the minimum order for custom made?
 How long does a custom made order take?

What We Do

Can you help me with uniform designs and ideas?
We love uniform design! Our highly experienced team has kitted out hundreds of WA businesses, clubs and organisations. Suggesting what looks good including materials, styles, colours, logo placement and additional artwork that makes your uniform attractive and practical. Within reason, we don't charge for our design service.

What is the difference between custom made and ready made?
Ready made apparel are garments we source from our trusted Australian suppliers and retail direct to the public. Our custom made range refers to uniforms and apparel we manufacture based on your needs.

Store location and trading hours?
Uniforms West are located at 4 / 24 Guthrie Street in Osborne Park. Our trading hours are 9am-5pm Monday to Thursday and 9am-4pm on Friday. 

 
Can I order samples?
If you require a sample prior to going ahead with an order, this can be ordered in at cost. This amount will then be deducted from your final invoice. 

Can I get a sizing kit?
Yes we can provide you with a sizing kit! This can be ordered in at cost and this amount will then be deducted from your first order, upon return of the sizing kits.

Branding, Logo's and Artwork

Can you add my logo or artwork to a uniform I buy?
Yes we can! All you need to do is send a high quality version of your logo and tell us where you want it to be positioned. We then either embroider, screen print, vinyl transfer or sublimate your logo to the garment, depending on your requirements.

You can specify whether you want artwork when you purchase products by filling in the "special requirements" section. You can also send in a separate enquiry by email or phone and we can provide you with a quote.

How is the logo added to the garment?
We can add your company logo in a number of ways including embroidery, vinyl transfer, screen printing or sublimation. Each method has its own benefits and costs.

Online Shopping

How can I pay for my order?
All online orders must be paid for by Visa or Mastercard.

How long does it take for a product to be delivered?
Products ordered from the online shop typically take 7 - 14 working days to be delivered. In some cases it may take longer. Please advise us if your order is urgent. Also keep in mind extra services like embroidery and screen printing can take up to 2-3 weeks, please order in advance. See shopping terms & conditions.

 How much will shipping cost?
All products can be picked up for free (WA customers only) or delivered to your house at a flate rate ($9.95 within Western Australia or $15.00 Australia wide).

Can I change my order once it has been made?
You can easily add and remove products to your cart as you shopping on the site. If you have accidently processed payment on the incorrect item, you can process a returns request while logged in, or simply contact us by phone or email.

What is the return policy?
Uniforms West offer a 7 day return policy, you can select to have a full refund, store credit or a replacement. You can make returns directly whilst logged into the site. See our return policy.

Manufactured Orders

What is the minimum order for custom made?
Uniforms West is a proudly WA uniform manufacturer, manufacturing apparel based on your needs. Generally we have a minimum order of 20 uniforms for custom made uniforms, but there are exceptions (e.g. netball uniforms), so please enquire. 

How long does a custom made order take?
Custom made uniforms have a lead in time of 6-8 weeks, so please order in advance.